Examples
How a danish pension fund reduced their annual reporting time
CMP helped AP Pension improving processes and usage of IT systems. The overall goal was to reduce time and resources spend on creating the current accounts. The project was part of a larger program at AP Pension, and CMP helped with many different subjects in the program, related to our experience with business and IT systems.
You can read the CMP case about AP Pension here.
Helping service providers and their users
CMP has the capital market knowledge and experience to help business meet a diverse range of objectives
Many banks join together as user/owners of shared banking operations service providers in order to to get economies of scale and scope. For their capital markets activities, the common service provider can give them shared tools that will cost effectively support trading, risk management and operations across multiple asset classes and can also meet the increasing demands of derivatives trading. However there are trade-offs between the benefits of standardisation of the shared platform run by the service provider, and the desire of individual user/owner banks to have their unique requirements satisfied. Using its business knowledge and experience, CMP has helped service providers and their user owner banks to define and implement optimal solutions to these problems.
In the example of a project to configure a new enterprise data management platform to serve member banks having divergent requirements, CMP was able to identify, validate and prioritise business requirements across the user/owner banks, helping clarify the project scope, functional scope, delivery roadmap and potential business case. In another example, CMP helped a banking platform provider owned by 15 Danish banks to on-board a new large bank owner/participant. There were large potential economies of scale to be gained from the deal, but strategic decisions needed to be taken in order to optimally serve the new combination of users.
CMP used its business knowledge and experience to ensure that evidence-based decision-making was possible for all stakeholders. It gathered data from users, matching up their underlying products and services and capturing their processes, volumes and operational peaks. CMP then compared each set of business requirements and business cases at the product/service level, producing a gap analysis and a list of impediments to IT co-operation that it validated with the user banks. CMP advised the stakeholders and achieved a consensus on the optimal extent each bank should be running their business processes at the banking platform provider, given the constraints of how shared services could be developed while remaining cost-effective for the owner/participant banks.
Market participants have the opportunity to use of technology to organise and improve sales, marketing and customer service, but the available software is rarely directly suitable and cost-effective for capital markets business needs. CMP has helped bridge this gap, as demonstrated in the area of customer relationship management where it developed a tailored CRM system for a mortgage bank.
Effective communication with current and potential suppliers is also a critical success factor towards meeting business objectives. For example business requirements must be laid out for external vendors so that they can provide a meaningful offer, allowing business to take a good decision. CMP has extensive experience in meeting these business objectives, for example defining the RFP used by a bank to identify external payment system providers.
Our core capital markets business expertise is the source of our capability to help business to advance its objectives and meet its compliance needs. We ensure we maintain and extend our business skills by carrying out our different roles of providing strategic advice, and helping IT and project teams to deliver.
The deep personal knowledge and experience of CMP’s people allows us to help across a range of processes and business activities.